Help Centre

1. Go to the package you want to book
2. Select the date you want to surf with us
3. Click book
4. Use the appropriate payment method
5. Within 24 hours you’ll receive an email from us with your confirmed booking number and detailsOccassionaly international payments may be declined as a safety measure from your bank. Contact us at [email protected] if you are having any trouble with booking

Please contact [email protected] to change a booking. There may be a small fee if booking change is made with less than 48 hours notice.

You can read all about it here: Privacy and Booking Policy

Please email [email protected] to confirm your booking or call +61 2 6639 5100

Sometimes foreign banks have a block on payments overseas. If payment is still not working contact your bank first. If your bank confirm it’s not on their end, email [email protected].

If your payment is still pending please wait till payment has gone through as confirmed. If it still seems to have gone through twice, email a copy of your bank statement with double payment to [email protected].

Contact us about Mojopay where you can pay for your trip in installments for anything over $500.

If you accidentally miss your transport to any of our surf camps and are due to check in late at night (past 11pm), we won’t be able to get you at a later time. You’ll need to organise accommodation and contact us the next morning on AU +61 2 6639 5100 or INDO on +62 812 3780 6060 to organise your transfer the following day.

If your transport is delayed or cancelled. You need to contact us on +61 2 6639 5100 or [email protected].

Spot X
Our surf camp is beach front which has limited car spots available. We currently do not have options to stay in your own van but if you are driving yourself to the camp please let us know prior so we can allocate you a car spot just outside the park.

Byron Bay
Our Byron teepee village located at the hostel has plenty of car parks if you want to drive yourself but no options for staying in a van.

Indonesia
You can park your bike at any of our surf camps.

At Spot X surf camp we are BYO only but we do a trip to the bottle shop daily at 5:30pm so you can stock up for your trip when you’re here.

In Byron Bay our surf camp is at a hostel. There is a bar where you can purchase paid drinks on certain nights or plenty of bottle shops in town for BYO.

In Indonesia, all our surf camps all have bars so you can keep the vibes high all night long!

Of course, we can extend your accommodation at an additional cost. Just ask our surf staff at the camp or email [email protected] to stay or surf longer.

We can also organise accommodation in any location outside of our surf camps, but it is not included in your ticket price. Email our surfers at [email protected] for more info on how to book.

While on tour, all meals are catered for. If you are vegetarian, vegan, gluten free or lactose intolerant or have any food alergies, no worries. Please let our team know before you arrive any dietary requirements so we can cater ahead for your meals. Email [email protected] and let the surf crew know.

Spot X
Breakfast, lunch and dinner are buffet style with a hot dinner each night.

Portugal
Breakfast is buffet style

Indonesia
A mix of traditional Indonesian food with Western style options is available.

Spot X
There is an onsite shop where you can purchase extra food.

Byron Bay
Take a short stroll into town for food or purchase at the cafe on site.

Indonesia
To order meals are available at all camps or take a short stroll to the shops in town.

– Good vibes
– A big appetite
– Towels – we recommend 2, one for the beach and one for the shower
– Swimmers
– Hat & sunscreen
– Torch (flashlight)
– Camera
– Party funds

Surfing at the intermediate level requires the ability to ride waves, and perform maneuvers in the correct section with the correct balance. Most importantly, it requires an ability to read the waves and how they perform, knowledge of the ocean and surf, hazards, and conditions at different types of surf breaks. No wave is the same. No surf break is the same. Conditions can change constantly. This knowledge and skill can only be acquired with time in the surf and practice.
Depending on your ability and ocean and surf knowledge and experience, it takes approx. 500 – 1500 hours to be able to surf at the intermediate level. (ie. surfing a minimum of 1.3 hours to 4 hours each day for 1 year).

We cater for all shapes and sizes, we have wetsuits and boards suitable for the XXXS to the XXXL.

Yes, you can wear contact lenses in the water but bring additional spares in case you need to change them more frequently.

You are supervised at all times but you do need to be able to swim 50m unaided to participate in surfing.