Spot X – Our Covid-19 FAQ

WHAT WE ARE DOING

We are 100% committed to keeping our Spot X facility as clean as possible. We are doing this by ensuring that our staff are performing disinfectant wipe downs of all surfaces every hour. We also encourage all guests to wash their hands regularly, minimise the amount of cups used, and keep clothes off of the floor and so on. Furthermore, as we are a hostel as well as a surf camp, we will remain open moving forward. With travellers not wanting to stay in overcrowded places and also remain active, Spot X has many options to suit your needs.

WHAT HAPPENS IF ANYONE EXPERIENCES SYMPTOMS

We have strict protocols in place to ensure the safety of all our guests. If you do experience any flu like symptoms please report to management and we will run a test to see the severity of your situation. All guests with flu like symptoms will be quarantined and escorted to the hospital for testing; these guests will remain in quarantine for as long as the test results are unknown.

WHAT IF POSITIVE RESULTS ARE FOUND

If you are tested positive for COVID-19 you will be placed in quarantine.

WHERE IS CLOSEST DOCTOR

The closest doctor to our Spot X facility is Woolgoolga. The practice there has agreed on being willing and able to make house calls on site and will accept our clients for testing as well.

ARE WE STILL SURFING

YES! Luckily we are still surfing as we have all measures into place to be able to do so. We are disinfecting the boards before each use and our clients all take down their own board by themselves to ensure the 1.5 obligated distance will be maintained. The wetsuits are also disinfected after each use and so is the entire surf school area and all its surfaces and equipment, including the sunscreen tubes and water tabs etc. Our surf lesson numbers depend on the current government restrictions at the time. Our surf teaching is hands OFF and only in strict emergencies will clients be touched by our coaches. We will also be keeping our first aid kid at close proximity to us on the beach to assure close proximity of face masks for safe resuscitation.

WHAT IF MY VISA IS EXPIRING

As the situation is today, you must apply for a new visa before your current visa expires. You may be eligible to be granted a bridging visa that will keep you lawful until a decision is made on your visa application. The Australian government is currently working on a way to deal with people whose visa is expiring and cannot go back home. We will keep you updated as soon as any final decisions on this matter have been made. The link below will give you more information on the current situation in Australia for travellers.

https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus

or

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/coronavirus-covid-19-advice-for-travellers

Contact us on [email protected] for an inquiries.